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NHS Choices

Feedback from Patients and carers is really important to us

This is another way that you can let us know what we are doing well, and where we could improve! You can also leave feedback about hospitals and other care providers. Log onto NHS Choices and have your say!

Running a busy practice and looking after all our patients is not always easy, and our staff work hard and always try their best. There are however times when patients feel that the care or service they receive could have been better - if you feel this way, we would encourage you to let us know so that we can review how we work and make improvements.

There are also many instances every day where they go the extra mile to help a patient, or sort something out for them.  It is lovely for staff to get feedback from patients when this has happened - so please also let us know about we are doing well and we can do more of it!

If you would like to leave feedback about CGMG here is the link:

https://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=45067

Please note if you choose to leave feedback anonymously, it will be difficult for us to issue a personal reply to you.

If you would like to leave feedback about Gateshead Health Foundation Trust here is the link:

https://www.nhs.uk/Services/hospitals/LeaveReview/DefaultView.aspx?id=RR7EN

You can use the search function with the NHS Choices to leave feedback about other providers too.

We also welcome your feedback in person - please speak to one of the reception Team Leaders, or one of the Managers - or you can write to us - please ask for a form in reception, or you can send a letter or email:

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You can also provide feedback via Friends and Family