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Do I always need to see the GP?

If we don't have an appointment to suit you, the following options may help 

We always do our best to meet patients needs, however we often do not have sufficient appointments available to meet the day to day demand for appointments.

This is a common problem for most practices and local providers are working together to provide a range of options for you should you not be able to access care from your GP Practice. These options include:


Your local Pharmacist is an expert in the use of medicines, and they can offer a range of over the counter medicine, advice and support for a number of conditions such as:

  • Coughs, clods and sore throats
  • Headaches and fever
  • Stomach upsets, diarrhoea, constipation
  • Heartburn or indigestion
  • Head lice
  • Skin conditions

*** If you do not pay for your prescriptions many of these medications are available free of charge from the Pharmacist ***

Hub/Extra Care appointments

These GP and Nurse appointments are available to patients registered with any Gateshead GP. The Hub clinics are based here at Gateshead Heath Centre, and also at Blaydon Primary Care Centre. They are available  8am - 8pm Monday - Friday and 9am - 2pm Saturday - Sunday.  Please ask a member of the Reception Team if you think this service may be suitable for you.

Walk-in centres

The local Walk-in Centres can offer treatment and advice on minor illnesses and injuries.

The Gateshead Walk-in Centre is based at the Queen Elizabeth Hospital and is open 7 days per week, from 7.00am - 10.00pm - telephone: 0191 445 5454

The Blaydon Walk-in Centre is located on Shibden Road, Blaydon, NE21 5NW. It is open 7 days per week, from 8.00am  - 8.00pm - telephone: 0191 283 4600

The Urgent Care Team

This is a team of experienced nurse available 24 hours /day, 7 days / week. They are able to visit patients (over 18's only) in their own homes, assess their needs, provide treatment, and where necessary make arrangements to support patients at home to prevent hospital admission. The Urgent Care Team can help with the following problems:

  • Chest infections and COPD
  • Breathing difficulties
  • Falls
  • Stomach pains
  • Diabetics with a low blood sugar
  • Urine infections
  • Diarrhoea and vomiting
  • Minor injuries
  • Coughs colds and sore throats

You can self refer to the Urgent Care Team, or health Professional, or receptionist can do this for you.

Telephone 07908 414 673 to talk to the Urgent Care Team



This telephone advice service is available 24 hours / day - and offers triage and guidance for patients.


The Little Orange Book - expert advice for Poorly children

The Little Orange Book is produced by Local Child Health Doctors, it contains invaluable advice on helping babies and young children when they are poorly. A copy can be found here and in the surgery. This may be useful in providing some reassurance to parents if your child is ill.

If your child is unwell and you require URGENT advice then please contact the practice, this may save you an unnecessary trip to A&E or the Walk in Centre.